| Training
Topic |
Description |
Contact |
| Advertising and PR |
This guide will help you establish
yourself in your market. It will take you through the various methods
of advertising from mail shots to radio and newspaper advertising.
|
email |
| Customer Care |
This document
concentrates on why customer care is important, how to deal with difficult
customers and how to improve your customer care. An important issue
for all businesses. |
email |
| Direct Mail |
With more and more businesses wanting to
contact their customers directly, Direct Mail is the way to go. This
guide looks at how to prepare for direct mail, how to formulate a
cover letter and what to do after the campaign. |
email |
| Exhibitions |
Displaying your products
or services is important in letting people know about your business.
Exhibitions are a prime way of doing this. The guide looks at the
what to do before, during and after the exhibition. A must for anyone
attending an exhibition. |
email |
| Export Marketing |
This guide provides you with important
information if you are thinking about selling your product or service
outside of the N. Ireland market. With excellent contacts, hints and
tips, this guide should help any business with the issues involved
in exporting. |
email |
| Marketing and Selling |
Marketing & Selling
are often thought to be one and the same. They both consist of elements
that bring customers to a business. Marketing attracts the while selling
persuades customers to buy the products or services. Use this guide
to learn more! |
email |
| Presentation Skills |
Using these skills are an essential method
in communicating ideas and conveying various ideas. This guide will
take you through the three main stages of a presentation namely the
content, the delivery and your audience. |
email |
| Pricing |
Pricing your product or
service at the right level can be the difference between your business
surviving or failing. Price it too high and your customers will not
buy from you, price it too low and your customers will not take you
serious. Use this guide to learn how to set the right price for your
product or service. |
email |
| The Internet |
Being the worlds largest information source,
the Internet offers any and every business an opportunity to find
potential suppliers, customers and competitors. This guide explains
how the Internet can be of use to your business and some of the best
places to find information. |
email |
| Business Communication |
Not communicating to your staff or customers
is something that a lot of businesses are guilty of. This can lead
to poor motivation amongst staff or even dissatisfaction with your
customers. Use this guide to learn how you can improve communication.
|
email |
